An eBook is an electronic format of tangible textbooks. Typically an eBook offers a larger range of interactivity than its tangible version. Interactivity includes: highlighting, note taking, note sharing, content search, mobility & more.
EBooks are an average of 35% less than the cost of new textbooks. They are also more mobile and provide more convenience through portability.
EBooks hold no resale value and are non-refundable upon activation. EBooks also, depending on the eBook platform, have various expiration dates.
Yes, depending on the eBook, many are available for download AND online access. If your eBook is through Course Smart & it’s downloaded to your computer you will NOT be able to also access it online from another computer.
The iPad isn’t the only mobile device that supports your eBooks. You may use your eBook titles on any mobile devices that has a supported web browser and can connect.
If you ordered your eBook online you will receive an email from ‘email@example.com.’ This email will then direct you to University Store’s web site, to login & the email also contains the receipt code you will need to use to active your eBook. Once you are at the University Store web site Log in (if you ordered online your login will be the same email/password established during your order). Next click on “Activate & Access eBooks,” from here follow the on-screen instructions to activate & access the eBooks you have purchased.
You will be mailed an eBook card with the shipping address we have on file. This card is your activation card. With your order you will have a cash register receipt. This receipt will have your eBook receipt code on it. Please follow the instructions on the back of your eBook Card to download your eBook.
Save your receipt! - It has your eBook receipt code on it. Please follow the instructions on the back of your eBook Card to download your eBook.
There is no need to purchase both the eBook & print form, unless the professor specifies otherwise.
Once you’ve activated your eBook, your book is no longer available for returns.
When completing your eBook purchase, you will need to register/create a log in through both UDTebook & the eBook platform (Xplana/CourseSmart/VitalSource). We recommend you use the same username/email address & password for all to make it easier to remember.
You may call a customer support e-Book representative via UDT customer support at 888-886-0801.