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SAVE YOUR RECEIPT!
University Store Return Policy
If you need to return or exchange merchandise purchased from the University Store it is important that you keep your receipt. Receipts are required for all returns or exchanges of merchandise. If you have lost your receipt, you can request another. A $5.00 service fee will be charged. |
Textbook Returns
Student ID is required for refunds when a student ID was required for purchase.
We will refund 100% of the purchase price when textbooks are returned with a receipt according to the schedule below. Textbooks are required to be returned in the same condition in which they were sold.
New books must be in new selling condition, free of any markings or signs of use. Shrink-wrapped items must be returned with all items (CDs, web access codes, etc.) unopened, unused and shrink wrap intact. University Store staff will make the determination of the condition of textbooks for refund.
Cash and check purchases will be refunded in cash. Credit/debit card purchases will be refunded to the original card used. Financial aid will be refunded to the student's university account.
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Textbook Return Schedule
Fall & Spring Semesters: 10 business days from the start of class. All 6, 9, and 12 week Summer Sessions: 5 business days from start of class. All Other Summer Sessions: 1 day from the start of class. |
Non-textbook Returns
Non-textbook merchandise returns (with receipt) will be honored within 30 days of purchase.
Packaged merchandise shall show no signs of disturbing the original packaging. Returns must include all accessory items contained in the original package.
No returns are allowed on course materials, study aids, test preps, Cliff's Notes, dictionaries, calculators, technology products, clearance merchandise, class rings, brass lamp, furniture and other similar specialty merchandise.
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Union Station Return Policy
Any merchandise purchased through Union Station must be returned in its original sealed packaging accompanied with original receipt for a refund. Non-returnable items include: Opened computer hardware, opened software, and computer peripherals. Union Station does not offer service work on Apple iPod, Apple iPod nano, or Apple iPod shuffle. For more information to get your iPod repaired, please consult your iPod manual or check out Apple's iPod support site for FAQs and to request service. |
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